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» Having problems booking?
Welcome to the fast way to find answers to all of your vehicle rental queries. Please browse the left hand menu which has questions answered by topic, or type in a key word or words (eg. insurance) into the search panel.

A common reason for problems during the booking process is that information is missing from mandatory fields. Please check that all fields marked with an asterisk are filled in, and attempt to submit the booking again.

If you continue to have issues with booking, our friendly and knowledgeable rental consultants are just a phone call away, and they can walk you through the process or take a booking over the phone. The customer support lines are open 24/7.

Australia: 1300 350 401
United Kingdom: 0800 8620 405
USA & Canada: 1800 311 1512
New Zealand: 0800 144 129
Germany: 0800 1844 519
Other countries, please call: +64 9 950 2211



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