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travellers auto barn - australia motorhome rental companies

Travellers Auto Barn

Travellers Auto Barn opened in Sydney in late 1993, at a time when there were already a number of dealers selling cars to backpackers. However, these businesses were car dealerships first and foremost, and did not really understand the needs of travellers. From the outset, Travellers Auto Barn focussed entirely on these special needs. As ex-backpackers, all of us decided to provide the kind of service we would expect ourselves. What you see today is the result. None of the car dealers that were selling to backpackers in 1993 still exist today!

All our branches are in the heart of the backpacker area and since 1993 we have opened several locations around Australia:
- Sydney in 1993 (and still at the same shop in Kings Cross)
- Cairns in 1999
- Brisbane & Melbourne in 2002
- Darwin & Perth 2005

Travellers Auto Barn knows Australia inside out - it's our home! We also know cars and love our job. Basically, the idea of travelling around Australia by bus is simply out of the question. For most Aussies, not just the adventurous ones, but students, families and retirees, the only way to see Australia is by car.

Whether you want a car for a week, a month, or a year, Travellers Auto Barn has something for you! We have taken much of the risk (for backpackers) out of buying good value cars. We have also restored confidence in the buyback system with our fixed and written Guaranteed Buyback -

ONLY TRAVELLERS AUTO BARN OFFERS GUARANTEED BUYBACK IN AUSTRALIA.

Travellers Auto Barn has made quality campervan rental affordable to all travellers and has a range of vehicles available for rent. We invite you to spend some time browsing our site. We have tried to provide everything you need to plan the Aussie holiday of a lifetime!



Reviews


Cairns Brisbane road trip
Branch: Cairns
Vehicle: FHMR - Kuga Campervan 2-3 berth
By Michelangelo
Pick Up Procedure / Service     
Overall Rating:    
Great experience, great vehicle!
Darwin trip
Branch: Darwin
Vehicle: Hi5 Camper (HIFI)
By Terence
Pick Up Procedure / Service    
Overall Rating:     
Good value, good staff at Darwin particularly the manager and German girl who served us.
WA Road Trip
Branch: Perth
Vehicle: Hi5 Camper (HIFI)
By Burim
Pick Up Procedure / Service     
Overall Rating:     
The van was great! We had an awesome trip!
Cairns and around
Branch: Cairns
Vehicle: OHMR - Budget Campers 2-3 berth (OHMR)
By Denis
Pick Up Procedure / Service    
Overall Rating:    
Travellers autobarn provided us with an old but very functional vehicule - value for the money was good
Top end touring
Branch: Darwin
Vehicle: SHMR - Toyota Hiace Hi-top Campervan 2-3 Berth
By Robert
Pick Up Procedure / Service    
Overall Rating:    
Apart from a few missing pieces of equipment I was very happy with our van and the pick-up and drop-off procedures. It was good value and served our purposes well

There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Travellers Auto Barn Insurance

PROTECTION PACKAGE

Personal Injury  
The vehicle has compulsory third party personal insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different states and territories and Travellers Autobarn strongly recommends that all passengers take out their own Personal Injury Travel Insurance.  

If the renter is responsible for the accident, the vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the vehicle’s third party insurance, e.g. drink driving.
 
Property Damage  

The vehicle is covered for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable liability for the cost of such damage to third party property, or to the rented vehicle. The renter is also responsible for administration costs and the cost of demurrage for the period the vehicle is unavailable due to repairs. The liability applies in respect of each claim (accident), not per rental. In addition to the liability an administration fee of $190 will be charged per claim (accident).
 
The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Travellers Autobarn, not at the completion of the rental period. In the event of a no-fault accident, Travellers Autobarn will make every attempt to refund to the hirer any costs recovered from the party at fault less a minimum $190 administration fee.

Damage Protection - Security Bond  
A VALID VISA OR MASTERCARD CREDIT CARD IS REQUIRED FOR THE SECURITY BOND. If you do not have a valid Visa Card or Mastercard please contact us so that we can email you a credit card authorisation form which allows you to use the credit card of a family member.

A security bond is required upon pick-up of the vehicle. The amount of the security bond is determined by the applicable damage protection option you have chosen. Payment of the bond is only accepted by a signed credit card pre-authorisation (sufficient funds must be available), the amount of the bond will not be debited from your account at this time.

If a debit or EFTPOS card is submitted the funds may be debited immediately (this depends on your bank).  Any fees or charges incurred as a result of a debit card transaction remain the responsibility of the card holder.   This will be refunded back to the debit or EFTPOS card, less a $50 administration fee, within 30 days of the vehicle being returned on-time and undamaged.

If there is damage to the vehicle on its return, the bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the rental contract are breached and the bond is insufficient to cover the damage then any extra cost will be charged.
 
Reminder: It is one bond per accident/damage and not per rental, therefore once you report the accident to Travellers Autobarn, another bond will need to be pre authorised, otherwise you cannot continue with the rental.

Accidents and any other damages must be reported to Travellers Autobarn within 24 hours of the occurrence or all liability limitations and coverages are void.

All liability limitations and coverages are void if the Terms & Conditions or the Rental Agreement are breached.  

Security Bond / Liability

  Standard Protection Protection Plus
Cost / day Included in daily rate $24
Bond / liability $2,500 $0
Windscreen Renter pays* Nil
Tyres Renter pays* Nil

 
Protection Plus is payable to a maximum of 50 days for all vehicles.  Protection Plus includes one front windscreen and either one side (excludes roof glass) or rear glass and two tyres.

If the Protection Plus excess reduction option has been chosen ($0 liability) a credit card imprint of the hirer’s credit card will be taken as security in case of any breach of the Terms & Conditions. No amounts will be taken using the credit card imprint unless there is a breach of the Terms & Conditions or Rental Agreement.

*Additional Coverages

Windscreen Waiver:  With the purchase of the windscreen waiver, the hirer is not responsible to pay in the event that the windscreen needs to be replaced (first windscreen only and side & rear windows are excluded). All vehicles = $2/day up to maximum $50 (Note: If no additional coverage, windscreen chips are charged at $60 each, any more than 3 chips will result in a windscreen replacement charge of $300)

Tyre Waiver: With purchase of the tyre waiver, the renter is not responsible to pay in the event that tyres need to be replaced (up to max of two tyres per rental). All vehicles = $2/day up to maximum of $50 payable.

Please note: Personal items are not covered under vehicle damage protection cover. We recommend you do not leave your valuables in your vehicle because of possible theft.  We strongly recommend that all hirers take out their own premium travel insurance.  

Full Responsibility  
At all times the renter is responsible for: 

* Damage caused where the terms of Rental Contract have been breached.  
* Damage caused by negligence.  
* Damage caused to the vehicle in any way by part or total water submersion including flood water, river water, salt water, or any other source of water.
* Damage caused due to a single vehicle write off or rollover.
* Damage caused to the vehicle by the renter’s wilful conduct.  
* Damage caused to the vehicle when using the vehicle in contravention of any legislation or regulation controlling vehicular traffic.  
* Damage caused due to use of incorrect or contaminated fuel.
* Damage or loss caused to any personal belongings.  
* Damage to the awning, overhead (roof) or under-body of the vehicle.  
* Damage caused as result of an accident from striking an animal whilst driving before dawn or after dusk outside of any city limits.


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